Nope! This is a huge reason why we developed Haven Homes. We love providing travelers an alternative to booking (and paying tons of fees) with big vacation rental companies. We would rather you take that extra money and put it towards experiences on your trip! 

No. We prioritize privacy both inside our homes, and out. We will never share your information!

We accept all major credit cards! Payment must be made prior to your trip.

You will be given self check-in instructions within the week prior to your stay. 

We offer full refunds for cancellations made within 48 hours of booking, if the check-in date is more than 14 days away. 50% refund for cancellations made at least seven days prior to check-in. No refund will be given for cancellations within seven days of check-in.

Second, consider purchasing Trip Insurance for added protection. If your trip has to be cancelled for covered reasons such as illness, accident, death of a family member or traveling companion, jury duty, weather conditions which cause delay/cancellation of travel, or fire or flood in your home, this coverage protects your investment and will reimburse the normally non-refundable payments you make for your vacation rental, airline tickets and other covered travel related fees.